Privacy Policy and Terms of Use

At SoundProof Atlanta, we're committed to protecting and respecting your privacy.  

This policy explains when and why we collect personal information about people who visit our website, fill out forms on our website, or contact us by phone or email.  It further explains how we use such information, the conditions under which we may disclose it to others, and how we will keep it secure.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time-to-time, so please check this page occasionally to ensure that you're happy with any changes.  By using our website, you are agreeing to be bound by this policy.  This policy is effective from May 23, 2018.

What We Collect

When you conduct a transaction or request a quote on our website, as part of the process, we collect personal information you give us such as your name, address and email address.  You can expect us to collect the following information that you provide:

  • Name, company name, and job title.
  • Contact information including email address, residential or company address, and residential or company phone numbers.
  • Other information relevant to customer-requested quotes or inquiries related to soundproofing materials or services.
  • Billing details if a customer purchase is executed.

What We Do with the Information We Gather


We require this information to understand your needs and provide you with excellent service.  Your personal information will be used for the specific reasons stated below only:

  • Providing quotes for soundproofing design, materials, or services.
  • Internal record keeping.
  • Improving our products and services.
  • To provide our customers with ongoing assistance and support.
  • Sending weekly emails about soundproofing services, products, and other information which we think you may find interesting using the email address which you provide.


How we Communicate with Our Site Visitors

We may contact you to notify you regarding your quote request, to ask questions for clarity regarding an inquiry, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to regarding requests by you or any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

Security


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites


Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over the linked website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide visiting such sites.  Other such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information


You may choose to restrict the collection or use of your personal information in the following ways:

  • When you fill in a form on the website, look for the box that you can click to indicate that you do not want to subscribe to our weekly emails.
  • If you have previously subscribed to our weekly emails, you may change your mind at any time by writing to or emailing us at info@soundproofatlanta.com.


We will not sell, distribute, or lease your personal information to third parties.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@soundproofatlanta.com

Third-Party Apps

SoundProof Atlanta uses certain third-parties to collect, manage, and retain customer information.

These third party apps utilize their own privacy policies.  Below are the links to the privacy policies of all third-parties SoundProof Atlanta is aware is connected to our customer or site-visitor data:

Google.  Google collects data on visitors that visit this site.

Webflow.  SoundProof Atlanta is built on the Webflow platform.  Webflow collects data on visitors to sites that Webflow hosts.

Hubspot.  Hubspot is the CRM platform that SoundProof Atlanta uses to organize, store, and coordinate customer communication.

QuickBooks.  SoundProof Atlanta uses QuickBooks to create quotes, invoices, and process billing.

Typeform.  SoundProof Atlanta uses Typeform to collect information on this website for soundproofing quotes.